Shipping and Returns
How Will My Product Be Delivered?
Our local delivery agent of your area will contact and advise you of the delivery time frame of your furniture. Every delivery will take place in a time frame window, this is not a FIXED appointment time. Our delivery companies offer delivery during open business hours (between 8am to 5pm – Monday to Friday).
- Delivery will be a curbside service. We do not offer in-house or room of choice delivery services.
- Delivery will take place from Monday to Friday during regular business hours.
- We are unable to navigate stairs or elevators with our delivery service.
- Other shipping charges may apply depending on the shipping location, at the discretion of the shipper*.
The delivery service that Expnd PH offers to its customers through the free or standard shipping options is a curbside service. This means that the carrier will deliver the goods to the edge of the property, closest to the entrance. The driver cannot bring the order up any stairs nor can they bring it inside the home.
- Our carriers are not responsible for any damages to the property or the goods. If any changes or modifications are made to the service offered by us (which is curbside delivery), our responsibility is waived by default.
- The limited warranty we offer with our products is automatically voided with no extension nor exception at the moment of delivery if any services beyond curbside delivery have taken place without our knowledge.
- Orders shipped by another freight company appointed by any party other than Expnd PH immediately voids the product warranty and absolves us of any liability for loss or damage caused by the secondary freight companies' involvement.
Refund & Cancelation Policy
Expnd PH proudly ships within 24-72 hours all orders with items in stock. Orders are non-refundable and non-changeable once payment (full or partial) has been made.
Transformer Table Shipping Information:
- All orders with items in stock are shipped within 24-72 hours.
- Shipping procedures commence immediately upon order placement.
- Once an order has been placed, it cannot be modified. To make changes, a new order must be created.
Returns Policy
All orders cannot be returned once payment (full or partial) has been made.